THE LEGAL STUFF
At Mathilda Bowen, I am committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how I collect, use, and protect your personal data when you engage with my services, including workshops, retreats, one-on-one coaching sessions, and online courses.
1. Information I Collect
I may collect and process the following personal data about you:
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Personal Identification Information: Name, email address, phone number, and address.
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Health Information: Relevant health history or personal information necessary for providing my services.
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Payment Information: Credit card details and billing information when you purchase my services.
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Demographic Information: Age, gender, and preferences.
2. How I Collect Your Data
I collect data through:
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Direct Interactions: When you register for workshops, retreats, coaching sessions, or online courses, or when you contact me for inquiries.
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Website Usage: Through cookies and similar technologies when you visit my website. Please refer to my Cookies Policy below for more details.
3. How I Use Your Information
I use your personal data for the following purposes:
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To provide and manage my services.
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To communicate with you regarding your bookings and inquiries.
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To send you marketing communications (with your consent).
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To enhance my services and improve your experience.
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To comply with legal obligations and protect my rights.
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4. Data Storage and Protection
I implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your data is stored securely on protected servers and is accessible only by authorised personnel.
5. Data Retention
I retain your personal data only for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
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Right to Access: You can request a copy of the personal data I hold about you.
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Right to Rectification: You have the right to request correction of any inaccurate data.
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Right to Erasure: You can request the deletion of your personal data when it is no longer necessary.
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Right to Restrict Processing: You can request that I limit the processing of your data under certain conditions.
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Right to Data Portability: You have the right to request that I transfer your data to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact me using the contact details provided below.
7. Third-Party Sharing
I do not sell or rent your personal data to third parties. I may share your information with trusted third parties who assist me in operating my website or conducting my business, provided they agree to keep this information confidential. I may also disclose your information if required by law or to protect my rights.
8. Cookies Policy
My website uses cookies to enhance user experience. Cookies are small text files placed on your device that help me analyse website traffic and improve my site. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of my website.
9. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. I encourage you to review this policy periodically to stay informed about how I am protecting your information.
10. Contact Me
If you have any questions or concerns about this Privacy Policy or my data practices, please contact me at:
Mathilda Bowen
Email: hello@mathildabowen.com
By using my services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Mathilda Bowen with your personal information.
Terms & Conditions
Welcome to Mathilda Bowen’s holistic healing and coaching services. By using my services, including workshops, retreats, one-on-one coaching sessions, and online courses, you agree to the following Terms and Conditions. Please read these terms carefully before making any bookings or using my services.
1. Scope of Services
I, Mathilda Bowen, provide holistic healing and coaching services aimed at personal growth, wellness, and transformation. These services include but are not limited to:
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Workshops and retreats
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One-on-one coaching sessions
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Online courses and resources
All services are intended to support your journey toward well-being but are not a substitute for professional medical or psychological advice.
2. Booking and Cancellation Policy
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Bookings: All services must be booked in advance through my website or by contacting me directly at hello@mathildabowen.com.
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Cancellations: Cancellations made 14 days or more before the scheduled date will receive a full refund. Cancellations made less than 14 days in advance will be subject to a 50% cancellation fee. Cancellations made within 48 hours of the scheduled service will not be eligible for a refund.
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Rescheduling: Clients may reschedule their sessions with at least 48 hours’ notice, subject to availability.
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3. Payment Terms
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Payment is required at the time of booking to secure your place.
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I accept payments through secure online payment methods provided on my website.
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All prices are listed in GBP (£) and include VAT, unless otherwise stated.
4. Disclaimer and Health-Related Services
The services offered by Mathilda Bowen are intended for personal growth and self-exploration. I do not diagnose, treat, or cure any medical conditions, and my services should not be considered a substitute for medical advice or treatment from a licensed healthcare professional.
By participating in my services, you acknowledge that:
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You are responsible for your own health and well-being.
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Any decisions you make based on the services provided are done at your own discretion and risk.
5. Client Responsibilities
To ensure the best experience, I ask clients to:
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Arrive on time for appointments and events.
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Participate in a respectful and open-minded manner.
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Disclose any health conditions or concerns that may impact the session.
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Take responsibility for their own personal growth and outcomes from the services.
6. Intellectual Property Rights
All content provided by Mathilda Bowen, including materials, tools, techniques, and resources used during workshops, retreats, coaching sessions, and online courses, is my intellectual property and is protected by copyright laws.
You may not copy, reproduce, distribute, or use any of the content without my prior written consent. Any unauthorised use of the content is strictly prohibited.
7. Limitations of Liability
To the fullest extent permitted by law, Mathilda Bowen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of my services, including but not limited to loss of profits, personal injury, or emotional distress.
In no event will my total liability exceed the amount paid by you for the service that is the subject of the claim.
8. Amendments to These Terms
I reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on my website with an updated effective date. It is your responsibility to review these terms periodically.
9. Contact Information
For any questions, concerns, or disputes, please contact me at:
Mathilda Bowen
Email: hello@mathildabowen.com
By using my services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Mathilda Bowen for your holistic healing and coaching needs.